eDesk's new generation AI Translation enables your business to expand into new geographies without mastering or even knowing the language - allowing…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
Create a Rule-Only Template take the pressure off your teams and let eDesk automatically handle the commonly-asked questions from your customers. This…
Create a rule-only template to send acknowledgements to your customers when your Support Agents are under pressure. This help file will guide…
Create a Rule-Only template to auto-respond to messages based on their content. How useful! This help file will guide you through how to…
Create a Rule-Only template to take care of those commonly-asked questions from your customers This help file will guide you through how to…
This help file will guide you through what actions to take if your Message Rules are not working in eDesk. Before you start You…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Nowadays, customers can shop from anywhere, at any time, making it harder than ever to get ahead of the competition! Remember that a single bad…