Setting up your Business Hours in eDesk

Setting up your Company details

Examining key nodes

Connecting WhatsApp Business

Configuring your eDesk Mailbox

Requesting Trustpilot reviews

Requesting Google Reviews

Setting Service Level Agreement (SLA) Targets

Delivery Configurations

Assigning tickets with Round Robin

Troubleshooting: Live Chat widget

How does eDesk’s Live Chat work for your customers and your team?

Setting up Live Chat

Connecting Facebook with eDesk

Proactive Chat