Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
It's important to reply to customers using Templates in eDesk to provide the fastest and most professional customer support!
Creating ready-to-go templates to help your teams deliver expert customer support in record time! This help file will review the possible…
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
Create a Manual Usage Template to help your teams respond to customers quickly.
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
Accelerate your response time by creating your own one-click AI-powered responses using customized AI Templates and the Sparkle icon. This…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!