eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.
Webinar: eDesk 101 Get to know your Customer Success Manager and your new tool in our live webinar. You’ll be guided through eDesk by…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
We’ve redesigned the xSellco Insights mobile app, giving it a new look and feel, as well as a new name - eDesk Insights. This help file…
In this video, we will talk about the Smart Inbox in eDesk, which gathers tickets into out-of-the-box intelligent categories.
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
Smart Tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
