This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
This help file will guide you through what actions to take if you receive a Channel may already be in use error in eDesk. Before you start You…
This help file will guide you through what actions to take if you receive a Channel Connection Failed error in eDesk. Before you start You…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
This help file will guide you through what actions to take if your messages are not displaying properly in eDesk. Before you start You…
This help file will guide you through what actions to take if your tickets aren't imported in eDesk. Before you start You need…
eDesk connects to eBay through eBay's API. As a verified eBay partner, we will only have secure access to limited information. Because we…
This help file will guide you through what actions to take if you can't access certain screens in eDesk. Before you start You…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
Did you know that you can fine-tune how eDesk manages your eBay messages? eDesk provides a set of eBay channel settings that enable you to customize…
This help file will guide you through what actions to take if your Message Rules are not working in eDesk. Before you start You…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
