Troubleshooting: Deleting a channel

Troubleshooting: The channel you are attempting to connect may already be in use

Troubleshooting: Connection Failed

Troubleshooting: Why is my reply not sending in eDesk?

Creating an Agent profile

Connecting Shippingbo with eDesk

Introducing AI Smart Reply: your Support team’s new best friend!

Connecting Kaufland with eDesk

Chat Insights (including chatbots)

Channel Reports

Deleting Users

FAQ Channel Linking with eDesk

Configuring your eBay channel settings

Deleting Tickets

Troubleshooting: eBay connection