This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
This help file will guide you through what actions to take if you receive a Channel may already be in use error in eDesk. Before you start You…
This help file will guide you through what actions to take if you receive a Channel Connection Failed error in eDesk. Before you start You…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
This help file will guide you through what actions to take if your tickets aren't imported in eDesk. Before you start You need…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
This help file will guide you through what actions to take if your messages are not displaying properly in eDesk. Before you start You…
In this video, we will demonstrate how you can easily link your eBay account to eDesk.
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Is your Mailbox filling up with lots of resolved tickets that take up space and are no longer relevant? This help file will show you how…
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
