Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
Create a Manual Usage Template to help your teams respond to customers quickly.
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Create a Rule-Only Template take the pressure off your teams and let eDesk automatically handle the commonly-asked questions from your customers. This…
Smart Tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…