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Connecting Etsy with eDesk

Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items.  By connecting your Etsy account…

Sending emails via SMTP in eDesk

There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…

Connecting Wix from the eDesk App Store

Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…

Connecting Sears with eDesk

Sears Marketplace is an online ecommerce market that allows you to sell your products as well as advertise them on Sears' website. Connecting…

Connecting Newegg with eDesk

Newegg Commerce, Inc. is an online retailer of items including computer hardware and consumer electronics. Connecting your Newegg account…

Connecting Shopware with eDesk

Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries.  Connecting…

Deliver flawless multi-language support with eDesk AI Translation

eDesk's new generation AI Translation enables your business to expand into new geographies without mastering or even knowing the language - allowing…

Connecting WooCommerce with eDesk

WooCommerce is a popular ecommerce platform allowing you to create an online store and sell products.  Connecting your WooCommerce account…

Connecting Bol.com with eDesk

Bol.com is the biggest online retailer in the Netherlands and Belgium, selling a wide range of products, including books, electronics, clothing,…

Mail Forwarding using the same email address

Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…

Connecting WhatsApp with eDesk - Number Porting Onboarding

Integrating WhatsApp with eDesk will revolutionize the way your team handles support. By having two way communication via WhatsApp with your…

Adding Users

eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…

Enable WhatsApp Chat through your eDesk Live Chat Widget

eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…

Connecting Shopify with eDesk

Connecting your Shopify account will allow your messages, orders, and order information to flow directly into eDesk.  All messages will continue…

Declaring the reason for contacting Amazon customers (beta)

Want to contact your Amazon customer? Amazon has strict rules for Buyer-Seller messaging, which stipulate that sellers may only send Permitted…

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