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Demo Video: eDesk Feedback

Product Demo: eDesk (video)

Feedback Overview

Product Demo: eDesk simplifies eCommerce Customer Support (video)

Chat Insights (including chatbots)

Connecting your Support Email with eDesk

Introduction to eDesk's chatbot (with Profiles)

Common uses of Message Rules

Fine-tune your customer care with eDesk's Report Extracts

Gmail Forwarding with eDesk

Connecting Klaviyo with eDesk

Auto-Reply Templates: Set Customer Expectations & Protect SLAs

Setting up an eDesk Knowledge Base

Connecting Gmail to eDesk

Getting Started with eDesk's AI (Instructions version)

  • Getting started
  • Mailbox set up
  • Getting started
  • User and Company settings
  • eDesk connections
  • Company settings
  • User Permissions
  • Linking Channels
  • Link eDesk Talk
  • Link WhatsApp
  • Link your voice services
  • Link your webstores
  • Link your email accounts
  • Link your social media
  • Link your marketplaces
  • Link your marketplaces
  • Link your webstores
  • Link your social media
  • Link your email accounts
  • Link your integrations
  • Organizing your Mailbox
  • Customize your interface
  • Customize your interface
  • Organize your tickets
  • Smart Tools
  • Rules
  • Templates
  • Invoice templates
  • Set up automated processes
  • AI
  • eDesk AI - with Profiles
  • Explore eDesk AI
  • Chat
  • Chat settings
  • Getting started
  • Chatbot
  • Feedback
  • Feedback Basics
  • Feedback Reporting
  • Creating Feedback Rules
  • Getting Started
  • Customer View
  • Intro to Customer View
  • Knowledge Base
  • Getting started
  • Reporting
  • Measure your performance
  • Billing and Admin
  • Your subscription details
  • Your account settings
  • Video Library
  • eDesk Intro To videos
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  • Troubleshooting
  • Marketplaces and Webstores
  • General Troubleshooting
  • Email and Social media
  • Tickets Troubleshooting
  • Best Practices
  • eDesk Best Practices
  • What's new?
  • Discover what's new in eDesk!

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