Respond to your customer's messages with one click - it couldn't be easier! Before you start Agent Assist responses are available…
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
AI Assist is an intelligent tool that helps your support agents respond to customer questions quickly and accurately. It can be trained on all…
Maximize the benefits of AI with eDesk’s efficient and intelligent response features; Agent Assist and HandsFree which will suggest the perfect,…
Supercharge your customer support with eDesk's AI, which provides crafted, personal replies for your most common customer queries, and buys…
It's easy to set up eDesk's Agent Assist and HandsFree AI features - revolutionizing the way your customer support works.
eDesk's powerful AI (Artificial Intelligence) allows you to accelerate your response time by providing one-click AI-powered responses that are…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
You may want to assign tickets to your teammates if they’re better suited to solving the issue or if you’re overwhelmed. This help file…
Want to save time and deliver truly great customer responses? eDesk's intelligent AI Composer uses ChatGPT technology to instantly change the…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
eDesk's Insights tool provides reports on the customer service you deliver through eDesk to give you a better understanding of how your team,…
Accelerate your response time by creating your own one-click AI-powered responses using customized AI Templates and the Sparkle icon. This…
