eDesk Chat

• Website Contact Forms
• Installing a Live Chat and Contact Forms on your website
• How does the Live Chat work for your customers and your team?

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eDesk Knowledge Base

• The eDesk Add-Ons
• How does the eDesk Knowledge Base work?

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eDesk Feedback

• What will my Feedback request emails look like?
• Using Amazon's Custom Feedback Rules
• Feedback Rules for Amazon
• Feedback Rules for eBay
• Snippets in eBay Feedback requests

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