eDesk Chat

• Installing eDesk Chat and Contact forms on your website
• How eDesk’s Chat works for your customers and your team
• Website Contact Forms

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eDesk Knowledge Base

• How the eDesk Knowledge Base works

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eDesk Feedback

• Blocking feedback requests for products, orders and customers
• Orders
• Feedback Rules and Messages
• How to use Feedback to stay compliant with the new Buyer-Seller Messaging updates
• Monitoring your Amazon Feedback Quota

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