eDesk Chat

• Installing eDesk Chat and Contact forms on your website
• How eDesk’s Chat works for your customers and your team
• Website Contact Forms

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eDesk Knowledge Base

• How the eDesk Knowledge Base works

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eDesk Feedback

• Creating an Amazon SP-API Feedback Rule
• Feedback Rule Checker
• The 3 step guide to setting up eDesk Feedback
• Connecting your channels to eDesk Feedback
• Blocking feedback requests for products, orders and customers

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