Auto replies send a response automatically based on certain conditions

01 Configure Message

  • Select your avatar in the top right-hand corner
  • Go to: Settings Smart Tools Templates

02 Create Message

  • Click '+ Add Message Template' in the top right-hand corner
  • The 'Available to use with' field MUST be changed to 'Rule only'
  • Everything else within the template can be filled out as shown in our guide here

03 Configure Rule

The message now needs to be connected to a rule

  • Select your avatar in the right-hand corner
  • Go to: Settings Smart Tools Message Rules

04 Create the Rule

  • Click 'Add Rule' in the top right-hand corner
  • Fill in your rule settings as shown in our guide here
  • Once the template has been created as 'Rule only', it will show in the 'Bind an Autoresponder' dropdown in the rule setting 
  • When the template is specified, it will be sent out once the rule matches